PAYMENT POLICY

METHOD OF PAYMENT

Service department need the travelers of full payment of the all bus ticket before arrival in Bangkok unless prior arrangements have been made for credit facilities. Otherwise we reserve the right to cancel all reservations and services for the booking in question without further notice.

The traveler can reserves the bus ticket in advance by Fax Credit Card details using our Credit Card Detail Form.

DELIVERY THE BUS TICKET

Services department can booking the bus ticket start from Bangkok to any up country of Thailand. Our policy for delivery the bus ticket; Services department will send the staff delivery the bus ticket to customer by hand at any hotels in Bangkok area and Bangkok International Airport. Thus Services department do not authorized the sending the original bus ticket to overseas and upcountry of Thailand.

Thus Services department can not support delivery the bus ticket start from upcountry of Thailand to Bangkok.

CONFIRMATION PROCESS

Prepaid Rate Bus Ticket Reservation

Service department will check the seat available for customers; if the seats are available Service department send the e-mail for request the full payment for reservation the seats.

All bus ticket included the Passenger Service Charge (PCS) and Insurance Surcharge for all domestic departures.

CANCELLATION FEE PROCESS

Services Department request to charge the cancellation fees for Bus ticket charge 50% of cost per ticket.

CHILD RATES

Child prices apply to those aged 2 years and above but below 7 years.

INFANT RATES

Child under 2 years is free of charge for all program

LIABILITY

North Star Alliance Co., Ltd. act only as an agent for carriers, travel agency companies, hotels, tickets and all other contractors and will therefore have to disclaim responsibility for any loss, damages accidents, change of schedule, or other irregularities caused or arising from circumstances beyond their control, North Star AllianceCo., Ltd. also reserves the right to change the itinerary with or without notice if found in the best interest of all concerned.